Cutleaf Lawn Care & Garden Services (Australia)
ABN: 20 503 934 125

These Terms & Conditions apply to all quotes, invoices, and services provided by Cutleaf Lawn Care & Garden Services (“Cutleaf”).

By accepting a quote, booking a service, or engaging Cutleaf, the client (“you”, “the client”) agrees to these Terms & Conditions.

These Terms & Conditions should be read together with Cutleaf’s Privacy Policy, available on our website.

1. Acceptance of Terms

By accepting a quote or booking services, the client confirms they have read, understood, and agree to these Terms & Conditions. These terms comply with all applicable Australian laws, including the Australian Consumer Law (ACL).

2. Quotes & Pricing

a. Quotes are based on information provided at the time of quoting.
b. Quotes are estimates only and may change due to variations, site conditions, or additional work.
c. Cutleaf reserves the right to correct clerical or pricing errors before work commences.
d. No work will commence without client approval of the corrected quote.

3. Scope of Work

a. Services will be described in the written quote or service description.
b. Variations must be agreed in writing and may incur additional charges.
c. If the client is absent, work will be completed in accordance with the agreed scope and industry standards.

4. Payment Terms

a. Payment is due within 7 days of service completion unless otherwise stated.
b. Deposits may be required for large or multi-day works.
c. Late payments may incur fees or interest.
d. Accepted payment methods: Cash, EFT, or Card on File.

Bank Transfer Details:
BSB: 063-553
Account Number: 10320977

e. Card on File Authorisation

By providing card details, the client authorises Cutleaf to charge the card for:

  • Approved services and completed works

  • Outstanding balances

  • Approved variations

  • Late payments, cancellation fees, or call-out fees under these Terms

Invoices or receipts will be provided for all charges. The client must ensure card details remain valid.

5. Cancellations & Rescheduling

a. At least 7 days’ written notice is required for cancellations.
b. Late cancellations may incur a fee.
c. Cutleaf may reschedule services due to weather, safety, or operational reasons.

6. Weather & Environmental Conditions

Services may be postponed or adjusted due to unsafe weather, site conditions, or environmental risks.

7. Liability & Damages

a. Cutleaf exercises reasonable care in service delivery.
b. Cutleaf is not liable for pre-existing damage, hidden services, debris damage, or environmental factors.
c. Liability is limited to loss caused by proven negligence, to the extent permitted by law.

8. Client Responsibilities

The client must ensure:

  • Safe and accessible work areas

  • Pets are secured

  • Hazards are removed

Failure may result in additional fees.

9. Property Access

Access must be provided. If access is unavailable, call-out or cancellation fees may apply.

10. Warranty

a. A 3-day workmanship warranty applies to eligible services.
b. Warranty excludes natural events, regrowth, weeds, weather effects, or client interference.
c. Results vary based on environmental conditions and maintenance.

11. Privacy

Client information is collected, used, and disclosed for service delivery, administration, billing, marketing (where permitted), and legal compliance, in accordance with the Privacy Act 1988 (Cth) and Cutleaf’s Privacy Policy.

Personal information is not sold. Information may be shared with trusted third-party service providers or where required by law.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia, and the Australian Consumer Law.

13. Amendments

Cutleaf may update these Terms from time to time. Changes apply to future services.

14. Entire Agreement

These Terms constitute the entire agreement between Cutleaf and the client and override prior discussions or agreements.

Last updated: 1 January 2026